Privacy Statement
This page explains how VetFriends collects, uses, and protects information associated with your membership and use of the platform.
Information collection and use
VetFriends collects information from members at different points across the site so we can help veterans reconnect with the people and units they served with, operate the platform, and communicate important account and membership updates.
Registration
During registration, members provide contact details such as name and email address. We use that information to create your account, deliver requested services, and contact you about features or updates related to your membership.
Cookies
Cookies help keep you signed in, preserve preferences, and improve the site experience. They may also help us understand how members use VetFriends so we can improve the platform.
Security
We take reasonable steps to protect personal information online and offline. Sensitive traffic is protected in transit, and access to member data is restricted to the personnel and systems that need it to operate the service.
Email communications
Members may receive service-related announcements, account notices, and optional promotional emails. Essential account notices cannot be opted out of, but marketing and newsletter preferences can be changed where available.
Correction and opt-out
If your information changes, or if you want to reduce promotional communications, contact us or update the relevant fields in your member settings when available.
How we use the information we collect
- Operate the VetFriends member platform and account tools
- Respond to support requests and service issues
- Help members find units, veterans, and service history connections
- Send account notices, password resets, and member communications
- Improve search, community, and premium membership experiences
- Comply with legal obligations and reduce fraud or abuse
Questions about privacy?
If you have questions about how VetFriends handles personal information, please contact support.